Desktop Support Specialist

Company Name:
Paladin, Inc.
Reference # : 14-03064 Title : Desktop Support Specialist
Location : Pearl Harbor, HI
Experience Level : Start Date / End Date : 09/14/2014 / 09/13/2015
Paladin Consulting is currently hiring a Desktop Support Specialistto join our team working onsite at our client's office located in Pearl Harbor, HI.
We work with companies that offer environments for our employees to contribute, learn, and advance their career. We understand what is important to you and work to help you accomplish your career goals. Paladin offers excellent and affordable benefits and a team that works for you. We treat our consulting professionals like they are part of the family.
Job Title:Desktop Support Specialist
Work Location:Pearl Harbor, HI
Length of Position:1 year
Education Requirements:High school Diploma or General Equivalency Diploma (GED)
Job Description:
Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction.
Defines scope, plans and deliverables for assigned projects.
Collects, identifies, defines and organizes detailed user and information technology requirements.
Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
Confirms and prioritizes project plans and deliverables with the customer.
Participates in business and technical information technology solution implementations, upgrades, enhancement and conversions.
Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems.
Prepares system documentation.
Skills Required:
Four to nine (4-9) years of related experience in information systems
Desktop support skills
Able to troubleshoot and replace hardware and software
Network Printer support
Able to troubleshoot and repair network print issues both hardware and configuration
Valid DoD 8570: Secret Clearance, A+ Certification (could accept Network +, Security +, or CISSP)
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